Online reviews have largely superseded brochure descriptions, but they’re all beginning to look the same, says Noel Josephides, chairman of Abta. I spend a lot of time writing hotel and resort descriptions. It’s not a job I enjoy because it’s very repetitive. I run out of adjectives, especially when I am describing views. ‘Spectacular’, ‘panoramic’, […]
Month: April 2016
Muslims warned about Hajj fraudsters
Muslims warned about Hajj fraudsters trying to con them with bogus travel packages to Saudi Arabia. Hundreds of people from the Muslim community have fallen victim to Hajj scams with some losing up to £33,000. Muslims are being warned about fraudsters trying to con them with bogus travel packages to Saudi Arabia. Hundreds of people […]
Using customer data to fight rising retail fraud
In a world where the threat from cyber criminals seems to be growing, online retailers are in the front line for attacks. The industry, disrupted as heavily as any industry has been by the advent of the internet, is facing twin pressures: making the customer experience as smooth and as easy as possible while protecting […]
Lord Justices dismiss Wyatt Goldtrail appeal
The Court of Appeal has dismissed the appeal of former XL Leisure boss Phil Wyatt and his associates against a £1.4 million liability for the failure of Goldtrail Travel. The appeal court found all 10 of the appellants’ grounds for appeal failed except for a “minor aspect” concerning the compensation for dishonest assistance to former […]
Travel agents targeted in Hajj fraud operation
A string of travel agents in the Birmingham area have been visited this morning (7 April 2016) after being identified as potentially selling unlicensed package tours to Mecca. Officers from the City of London Police, Civil Aviation Authority and Birmingham City Council’s Trading Standards team worked in partnership across the city as part of a […]
Online fraud increases fourfold in 2015
A new report by the City of London Police’s National Fraud Intelligence Bureau has revealed the cost of the 4,910 reported cases was 425% greater than the £2.2 million reported the previous year. The most common type of fraud remained the sale of airlines tickets, with Nigeria, India and Pakistan the destinations most targeted lasy […]
Scamwatch: dodgy holiday websites
Stay one step ahead of the fraudsters with our series of articles giving you the lowdown on the scams they use to trick people out of their hard-earned cash – and how to avoid being taken in by them. This week, the online travel scams that cost British tourists close to £12 million last year. […]
Latest phishing email contains personal data
Action Fraud says it has received thousands of calls about a new email scam that’s sweeping the country. It’s of particular concern, they say, as the emails include detailed personal information such as full name, address and postcode. They are also – unusually – grammatical and correctly spelled. The emails purport to be chasing up […]