Fight Fake Claims: Firms urged to tighten record-keeping
Signs that the travel industry is fighting back against false illness claims have been welcomed by a leading travel industry lawyer.
Holiday firms can challenge fake claims, but they must act early and have the right processes in place, said Joanna Kolatsis, partner and head of aviation and travel at Hill Dickinson.
Last week it was reported that two Brits were arrested in Majorca on suspicion of soliciting fake claims, and firms such as Tui have vowed to fight suspicious claims rather than just pay out.