Fraud Prevention News

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A bogus email from a UK airport attempted to defraud thousands of people, it has emerged. The scam used a fake gov.uk address, but the messages were prevented from ever reaching their intended recipients. It was one of a range … Continue reading

All travel businesses are vulnerable to fraud committed by their own staff and need to take steps to prevent it, the counter fraud campaign 2019 has warned. Employee fraud has come under the spotlight this week in part three of … Continue reading

Checking and knowing the companies you work with means your own firm is less exposed to potential fraud risks, according to the latest instalment of the Counter Fraud Campaign 2019. The email campaign, which includes free tips on fraud awareness … Continue reading

Amadeus has warned new EU anti-fraud rules risk “massive loss of business” for online retailers despite the UK regulator’s decision to delay enforcement. An EU requirement for Strong Customer Authentication (SCA) on e-commerce payments over £30 means card issuers could … Continue reading

Car hire specialist Flexible Autos has reassured its agent partners that all reservations are unaffected after it fell victim to a cyberattack. The trade-only supplier said its technology was compromised on Sunday (July 7) by a “malicious attack” and that … Continue reading

Hotel giant Marriott International is to be fined £99m following a massive data breach which came to light last year. The Information Commissioner’s Office (ICO) said the personal information of 339 million customers was compromised and today issued a notice … Continue reading

Travel anti-fraud group Profit is to launch an email awareness campaign to harden the industry against fraud and cybercrime. The campaign, which goes live tomorrow (July 5) and is due to last around ten weeks, includes free tips on how … Continue reading

Fraud prevention agencies have combined forces to study the extent of the issue in the travel industry and are asking the trade to help with research. Prevention of Fraud in Travel (PROFiT), Fraud Intelligence Network (FIN), City of London Police … Continue reading

Travel companies are being urged to take part in the industry’s biggest fraud survey and data analysis. The study aims to analyse information from more than 1,000 UK and Irish travel companies to produce new guidance for the trade – … Continue reading

Agents at the Advantage conference have been warned to beef up their cybersecurity to help reduce the risk of their website being cloned or customers’ data being stolen. Alejandro Fernandez-Cernuda Diaz, director of communications at the Global Cyber Alliance talked … Continue reading

A webinar on cyber security in call centres is to be held this month to help travel firms protect themselves from criminals. The industry’s anti-fraud group, Prevention of Fraud in Travel (Profit), is inviting anyone in the trade to join … Continue reading

More than 5,000 cases of holiday and travel booking fraud were reported last year with total losses of £7 million. The average amount lost was £1,380 per person, with more than half (53%) of the crimes reported related to the … Continue reading

A Thomas Cook agent created fake refunds to steal thousands of pounds and book herself a luxury holiday, say reports. According to The Argus newspaper, Holly Cull “racked up huge debt problems” while living in Lewes, East Sussex, so she … Continue reading

Asad Malik used fake reviews and stole pictures of secure car parking to trick customers. The boss of an airport parking firm has been jailed for more than a year after it was discovered he used false reviews and photos … Continue reading

Holly Cull worked for Thomas Cook in Worthing and stole thousands of pounds. The 30-year-old had racked up huge debt problems when she was living in Lewes. Cull created false customer refunds, then paid for a £3,000 holiday. Hove Crown … Continue reading

The number of British holidaymakers pursuing fake illness claims against overseas hotels has fallen following a string of convictions for fraud. Ministry of Justice figures suggest there was a 19 per cent reduction in the number of personal injury claims … Continue reading

A travel agent has been jailed for eight years after using his agency as a “drugs operation base”. Neil Wheatley, 46, of Tuscan Drive, Lordswood, was a director at First & Business Class Travel in Rochester, Kent. He also hid … Continue reading

Rita Hunter says she doesn’t know what she spent it on and has now been declared bankrupt. A crooked travel agent who pocketed more than £200,000 from clients won’t have to pay any of it back. Rita Hunter sold dream … Continue reading

Prevention of Fraud in Travel (PROFiT) is warning more travel scams are likely around the time the UK is set to leave the European Union next month and is urging people to report any suspicious activity. PROFiT said: “Organised crime … Continue reading

Holiday sickness fraud is the subject of a criminal investigation in Mallorca, Madrid-based lawyer Marie Rogers explains. Local police in Mallorca opened a criminal investigation code-named Operation Hook in late 2017. It targeted the activity of a British national resident … Continue reading