Preventing Fraud

It’s late in the day when the travel agent picks up the ringing phone. The caller ID on her display shows the call is local, but it’s not from a number she recognizes. The man on the phone identifies himself as a doctor who needs four tickets for an international flight that night due to a medical emergency.

The travel agent has heard of these stories before and is wary of the man’s request, but he happily agrees when she requests he email her copies of his driver’s license and credit card. With that, she agrees to sell the tickets, wanting to assume the best and not delay him in the event his tale of an emergency is true.

It isn’t. The caller isn’t local at all; he isn’t even in the same country. The driver’s license had been digitally manipulated and the credit card stolen.

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