Holiday sickness firms to be hit by cold-calling ban
ABTA has hailed the government’s plan to ban cold-calling by claims management companies as a welcome advance in the industry’s battle against holiday sickness fraud.
The House of Lords has backed an amendment to the Financial Guidance and Claims Bill that would make it illegal for such firms to make unsolicited calls.
ABTA believes that claims management companies deliberately target holidaymakers, either in resort or when they return from abroad, and persuade them to make bogus or exaggerated sickness claims.
In a statement, it said: “ABTA strongly welcomes the Government announcement last night in the House of Lords that it intends to ban cold-calling by claims management companies.
“As part of our lobbying work around fake holiday sickness claims, we have been calling on the Government to introduce a ban, so this announcement is a significant and very welcome advance in the industry’s fight against fraudulent claims.”