Loveholidays warns of fake callers posing as its staff

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Loveholidays warns of fake callers posing as its staff

Online travel agency Loveholidays is warning customers that fraudulent callers are posing as Loveholidays staff.

A message on its Facebook page says: “We have been informed that fake callers posing as loveholidays representatives have been targeting our customers and asking them to provide bank details in order to pay a £25 refund processing fee.

“These are not legitimate calls: we will never ask for bank details over the phone or ask you to pay a refund fee.

“If you receive one of these calls, please do not provide your details and report this fraudulent call to the police.”

The post has received more than 2,000 comments from customers.

The message links to the FAQ section on the Loveholidays website, which adds more detail.

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