Travel cyber risks rising exponentially

Cyber resilience has become “fundamental” to travel, but there is insufficient perception of the risks according to a leading specialist in disaster management.

Professor Lee Miles of Bournemouth University’s Disaster Management Centre in the UK told the Resilience Through Tourism Summit in Jordan in June: “Risk is rising exponentially.

“Cybersecurity is becoming more and more problematic. It is a disaster if networks go down even for a few hours.

“Yet we don’t have sufficient risk perception in travel and tourism. We have movement in terms of technology and behaviour, but we don’t have corresponding movement in security.”

Miles insisted: “The cyber resilience of travel and tourism is fundamentally important.

“Most systems are required to be always on and there is an expectation they will be secure. If you don’t ensure they are, you suffer huge reputational damage.”

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