Industry must fight false sickness claims – TUI
In a Q&A session at the ITT Conference, moderated by TTG Media managing director Daniel Pearce, Burling, who is also Tui’s chief executive Northern Region urged the industry to come together to stamp out the issue.
“This is a situation where claims management companies are tricking and duping customers into making claims when they haven’t had illnesses. Abta has been leading this… But the important thing is that everyone needs to work together on this,” he said.
Burling insisted that Tui would be “looking at the activities of these claims management companies” adding: “We are liaising with all organisations including the City of London police and the Fraud police and we are putting a petition to the justice minister David Lidington from the industry.