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More than 5,000 cases of holiday and travel booking fraud were reported last year with total losses of £7 million. The average amount lost was £1,380 per person, with more than half (53%) of the crimes reported related to the … Continue reading

Around two-thirds of hotel websites carelessly leak some guest personal data to third-party companies which could also leave them susceptible to scammers, according to a new report. Cyber security firm Symantec found that booking confirmation emails sent to guests frequently … Continue reading

A Thomas Cook agent created fake refunds to steal thousands of pounds and book herself a luxury holiday, say reports. According to The Argus newspaper, Holly Cull “racked up huge debt problems” while living in Lewes, East Sussex, so she … Continue reading

The Civil Aviation Authority is urging British Muslims to use licensed travel agents to book pilgrimages to Hajj following a rise in the sale of illegal or fake packages. It is urging the 25,000-plus British Muslims who will make the … Continue reading

Abta and Action Fraud, the national fraud and cyber crime reporting centre, are warning consumers about a new flight ticket scam. The reporting centre said it has received 110 reports about the fresh fraud tactics, with total losses of £98,043. … Continue reading

Prevention of Fraud in Travel (PROFiT) is warning more travel scams are likely around the time the UK is set to leave the European Union next month and is urging people to report any suspicious activity. PROFiT said: “Organised crime … Continue reading

A Spanish lawyer representing hotels on the receiving end of multiple sickness claims by UK holidaymakers has hailed the campaign to cut bogus claims but says hoteliers in Spain remain wary. Marie Rogers of Madrid-based law firm Rogers & Co … Continue reading

A business travel agency facing questions about allegations of fraud by customers left out of pocket has collapsed. Leading travel brands such as Qantas, Thomas Cook, Butlin’s and Carnival Cruise Line are the latest names being used to dupe consumers … Continue reading

A business travel agency facing questions about allegations of fraud by customers left out of pocket has collapsed. Black Tip Travel confirmed that the business, based in Tonbridge in Kent, ceased trading last month. Owner and sole director Dale Whitney … Continue reading

A Tui customer has been ordered to pay nearly £20,000 to the operator after being found guilty of fundamental dishonesty for claiming to be ill while on holiday. Justin Miller, of Penarth in Wales went to Cape Verde with his … Continue reading

A Lancashire couple posed for holiday snaps with a parrot, despite claiming to Jet2holidays that they were suffering with a gastric illness at the time. The pair have been convicted of conspiracy to commit fraud and ordered to pay Jet2holidays … Continue reading

A family of fraudsters who faked sickness while on holiday, including feigning their children’s illness, have been convicted of contempt of court. Michael Jameson, 43, Claire Weir, 35, Jane Weir, 38, and Janet Weir, 63, of Liverpool made fraudulent sickness … Continue reading

Eurostar customers’ login passwords have been re-set after it detected attempts to break into an unspecified number of accounts. The high speed Channel Tunnel rail service said it had notified those whose accounts had been targeted. Other passengers will be … Continue reading

Three men behind a travel firm have been prosecuted for a multi-million pound fraud where they falsely claimed to be licensed to sell package trips to Mecca for the Hajj pilgrimage. Leicester-based Al Shafqat Hajj fraudulently used stationary containing the … Continue reading

International Airlines Group (ICAG.L) said an investigation into the theft of customers’ data at its British Airways unit showed hackers may have stolen the personal information of a further 185,000 customers. British Airways apologised in September after the credit card … Continue reading

The personal data of up to 9.4 million Cathay Pacific passengers has been accessed in the latest security breach to hit the aviation industry. The Hong Kong-based carrier revealed that “unauthorised access” had been obtained to some of its i … Continue reading

More than a million viewers are expected to watch BBC1’s Claimed and Shamed probe into travel insurance fraud today. CEGA Special Investigations will feature in series ten of the show at 11am on Thursday. Head of technical claims Simon Cook, … Continue reading

The UK ambassador to Spain has praised the UK travel industry for co-operating to help stamp out bogus gastric illness complaints by British holidaymakers. The issue tarnished the reputation of British tourists to the country, Simon Manley told the Abta … Continue reading

Bristol Airport has blamed a ‘speculative’ cyber attack for the failure of its flight display screens over two days. Although the airport said there was no disruption to flights, some passengers complained on social media of baggage delays and lack … Continue reading

Coordinated police raids in Germany and Sweden have resulted in the arrest of two individuals suspected of running a cyber fraud gang that used stolen payment card data to book hundreds of airline and train tickets to help smuggle people … Continue reading