Scores of Groupon customers in London claim hundreds of pounds has been taken from their bank accounts by cyber criminals. Scammers have allegedly got their hands on some customers’ details and hacked into their accounts to buy high-end products like holidays and iPhones. Many Groupon buyers claim they received unexpected confirmation emails for purchases they […]
Month: December 2016
Fraud culture thriving with travel illness claims
UK consumers are being accosted at home and abroad but almost half are happy to make fraudulent illness claims against tour operators, according to new research from insurance and risk law firm BLM. The travel industry has been hit by a dramatic rise in gastric illness compensation claims, with rogue claims management companies (CMCs) urging […]
Online conmen pose as workers from Amazon
Fraudsters have targeted people with fake emails claiming to be from Amazon in a bid to get hold of their bank details. The online retail giant last night warned anyone receiving the messages not to reply and to report them. It insisted its database had not been hacked and that the con was a ‘phishing […]
Preventing Fraud
It’s late in the day when the travel agent picks up the ringing phone. The caller ID on her display shows the call is local, but it’s not from a number she recognizes. The man on the phone identifies himself as a doctor who needs four tickets for an international flight that night due to […]
Ryanair slams ambulance chasing flight compensation firms
Ryanair has renewed its call for the Competition and Markets Authority to enforce better regulation against ‘claims chasing’ companies, which charge customers up to 50% of the compensation they receive for delayed or cancelled flights. The airline insisted there was no need for passengers to use companies like FlightDelays.co.uk to process claims made under EU […]
Half of holidaymakers would make fake sickness claims
Almost half of UK consumers are prepared to make fraudulent illness claims against tour operators when approached by rogue claims management companies in resort, new research reveals. The findings follow the travel industry being hit by a dramatic rise in gastric illness compensation claims which have now reached “epidemic” levels. Unscrupulous claims management companies urging […]
Fraudulent sickness claims
An insurance and risk law firm is calling for industry-wide action to deal with an ‘epidemic’ of holidaymakers making fraudulent illness claims. BLM commissioned YouGov to survey 2,000 British consumers on their attitudes to sickness claims on all-inclusive holidays after noticing a significant rise in the number of travel claims in the last year. It […]
Abta plans ‘Travel with confidence’ advertising blitz
Familes and older travellers will be targeted by Abta in a new year peak booking period ‘Travel with confidence’ advertising blitz. The growing issue of fraudulent websites, online scams and non-compliant travel companies that have no financial protection in place will be highlighted. The campaign will emphasise that the Abta logo is a symbol of […]
Hacked in just six seconds
How criminals only need moments to guess card number and security code. Criminals can work out the card number, expiry date and security code for a Visa debit or credit card in as little as six seconds using guesswork, researchers have found. Experts from Newcastle University said it was “frighteningly easy” to do with a […]