Agents at the Advantage conference have been warned to beef up their cybersecurity to help reduce the risk of their website being cloned or customers’ data being stolen. Alejandro Fernandez-Cernuda Diaz, director of communications at the Global Cyber Alliance talked through simple, free steps that small and medium sized businesses – victims of 43% of […]
Month: May 2019
Agents urged to report fake online offers
Agents are being urged to report fake travel offers on the internet in a bid to crack down on fraudsters. The latest Facebook scam doing the rounds targets TUI, offering users the chance to win a holiday to the Maldives. It uses the TUI smile logo and includes a link to a page using a […]
Cyber security webinar planned to help call centre firms
A webinar on cyber security in call centres is to be held this month to help travel firms protect themselves from criminals. The industry’s anti-fraud group, Prevention of Fraud in Travel (Profit), is inviting anyone in the trade to join the webinar, called Cyber Safety in the Contact Centre Environment and hosted by Global Cyber […]
Carnival sales chief issues fraud warning to industry
Carnival Cruise Line’s sales chief hopes to raise awareness about a travel industry fraudster after a man started applying for jobs using his identity. Luke Smith was shocked to learn this week that a man calling himself “Hugh Harben” was applying for roles using details lifted from his LinkedIn profile. Smith was alerted to the […]
Cost of travel fraud rises to top £7m
More than 5,000 cases of holiday and travel booking fraud were reported last year with total losses of £7 million. The average amount lost was £1,380 per person, with more than half (53%) of the crimes reported related to the sale of airline tickets. The largest individual monthly loss, of over £425,000, was made in […]