Banks’ online security is failing customers
The consumer group Which? has criticised some of Britain’s biggest banks for failing to invest in security systems that would better protect their customers from fraudsters.
Against a backdrop of booming bank fraud, Which? tested the UK’s 11 biggest banks and building societies and found that the security at five of them was still not good enough.
Which? said Halifax, its sister brand Bank of Scotland, Lloyds, Santander and TSB had “consistently scored poorly” over the four years it had been analysing their security measures, and continued to do so as none of them offered two-factor authentication at login, despite having the technology to do so.