Sickness claims – Abta presses government to act

Abta is calling on the Government to implement its promised plans to close a loophole that allows claims firms to cash in on holiday sickness claims ahead of the peak 2018 season.

New data pulled from a YouGov survey suggests that nearly one in five people have been contacted about making a compensation claim for holiday sickness. Abta has calculated that this could mean as many as 9.5 million Brits having been asked about making a claim.

According to the survey, the most common method of approaching people was over the phone (14%), followed by text (7%) and email (7%). Some people reported being contacted on social media (3%) and other were approached in person (2%) including at airports or while on holiday.

According to Abta, industry and customer evidence points to claims management companies contacting people out of the blue, encouraging them to make false claims and often misleadingly saying there is a “pot of money” waiting to be claimed – without telling them of the risks involved.

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