The claim, made two years after Amy Hughes from Holyhead returned home from her 2011 holiday, was due to be heard by a court last October, but was dropped just before the hearing without explanation, the Daily Mail reports. Hughes spent 11 days at the Iberotel Palace in Sharm. A Thomson investigation found she had […]
Month: July 2017
Win for Thomas Cook against implausible sickness claim
Thomas Cook has successfully defended a holiday sickness claim which a judge branded “fundamentally dishonest”. A spokesman for the operator said the win was a “significant case which sends a clear message to claimants”. He added: “We will not pay claims which we believe to be dishonest, and we will take further action where necessary.” […]
What to do in case of terrorist attack
Counterterrorism authorities are uploading a film on Youtube today to tell holidaymakers what to do if they are caught up in an attack. Travel industry staff are also being briefed on the initiative. Police and government ministers are supporting the effort and encouraging travellers to take note of the “run, hide, tell” safety procedure. The […]
Sickness claims ‘a serious threat’ to UK business
European hoteliers are raising prices and threatening to withdraw from the UK market in response to the explosion in overseas holiday sickness claims by British holidaymakers. Andy Cooper, head of regulation, compliance and resilience at the UK’s number-three tour operator Jet2Holidays, said: “This is a serious threat.” Cooper told the Abta Travel Matters conference in […]
Breakthrough in crackdown on false sickness claims
Joint action by the UK travel trade and police, courts and hoteliers in Spain has led to a major a breakthrough in the fight against false sickness claims. According to TUI UK and Ireland, a major crackdown has led to one law firm dropping more than 1,800 cases against the travel giant. Managing director Nick […]
Tui sees 1,800 holiday sickness cases against it dropped
Tui UK & Ireland claims one law firm has dropped 1,800 holiday sickness cases against it and has revealed customers who submitted false or exaggerated against hoteliers in Majorca in the past year can now “expect criminal action to be taken. The company also had a “very positive” meeting with the Spanish police “to discuss […]
Tui & Spanish police crack down on bogus sickness claims
Tui is working with Spanish police to help with efforts to crack down on bogus illness claims by holidaymakers prompted by claims management companies in resorts. The Thomson and First Choice parent company met with the financial crimes division of the Spanish National Police last week to discuss the issues and the actions that are […]
Brits’ weak stomachs – sickness claims
Thomas Cook Group chief executive Peter Fankhauser claimed today that British tourists have become the laughing stock of Europe due to a 500% rise in holiday sickness claims. Fankhauser, a Swiss national, told the ABTA Travel Matters conference that there was a joke that the British have weak stomachs and the Germans have stronger constitutions. […]