A new research report carried out by Edgar, Dunn and Company identifies a dozen best practices for OTAs and other intermediaries to implement as part of their strategy to minimise their exposure to payment fraud, including a look at how to make payments to suppliers more secure. All ecommerce verticals have attracted the attention of […]
Month: February 2018
Warning over bogus chief executive
Travel anti-fraud group Profit has issued a warning to the trade after a conman was found to be posing as a bogus chief executive of a UK travel agency. Advantage Travel Partnership member Capable Travel received messages online from individuals in the Middle East and Afghanistan who believed they had met the company’s bogus chief […]
UK cyber attacks are a matter of when not if
Cyber Attacks – The potential risks of ever-growing digital integration are not unknown to us. Computers, smartphones and other devices provide countless benefits but, as day-to-day services become progressively reliant on these technologies, the consequences of their failings become more disastrous, with our cyber-security at an increased risk. Last year saw a massive cyber attack […]
Thomas Cook court victories give industry encouragement
Thomas Cook is prepared to bring fresh fraud prosecutions against holidaymakers in the fight against fake illness claims. The company won a landmark private prosecution for fraud in Liverpool Crown Court last October, when couple Deborah Briton and Paul Roberts were jailed after bringing a £20,000 claim for sickness on consecutive Cook holidays in Majorca […]
UK operators are holding Spanish hotels to ransom
The costs of fighting fraudulent sickness claims are rising, say Spanish lawyers. Ian Taylor reports Lawyers in Spain have challenged the idea that an epidemic of scam sickness claims by British holidaymakers is being brought under control. They say Spanish hoteliers are being forced to pay for the new determination among UK tour operators’ to […]
We can’t slow down on bogus claims
Tour operators are taking a ‘more forensic approach’ to sickness claims. Ian Taylor reports Thomas Cook has a team of lawyers “forensically” reviewing holiday sickness claims as it seeks to drive down the number of fraudulent claims. Rebecca White, Thomas Cook senior legal counsel for litigation, said: “Thomas Cook’s experience reflects that of the entire […]