admin

Villa rental website preying on bargain-hunting

A scam villa rental website preying on bargain-hunting holidaymakers has been shut down after pressure from The Independent. The site, cycladesrentals.com, was the latest attempt at defrauding travellers using images taken from genuine websites. It claimed to have been “in the field of luxury tourist services for decades”, but was in fact set up last […]

Hajj travel firm boss jailed for 14 months for fraud

The director of a Hajj travel firm was found guilty of fraud and sentenced to 14 months’ imprisonment at Leicester Crown Court yesterday (31 January 2017). Birmingham City Council brought the prosecution following a joint operation between Birmingham Trading Standards and the City of London Police, in Tameside, Greater Manchester on 20 April 2015, assisted […]

Abta welcomes probe into holiday sickness claims firms

Abta has welcomed plans for a formal probe into rogue claims management companies who encourage holidaymakers to lie about being ill to pocket thousands in compensation. The Ministry of Justice’s Claims Management Services Regulator is to examine the relationship between such cowboy firms and solicitors after a surge in holiday sickness claims. The action follows […]

Government to investigate rise in holiday sickness payouts

The Ministry of Justice’s Claims Management Services Regulator is to examine the relationship between firms that encourage tourists to lie about holiday sickness and solicitors who take the cases on. The MoJ told the Daily Mail: “Tackling fraud in the claims management industry is a key priority and the Claims Management Services Regulator has taken […]

Claims firms fan surge in bogus illness claims

Claims management companies are fuelling “an explosion” in gastric illness (GI) claims by UK holidaymakers in what a leading industry lawyer calls “a money‑making process”. Maria Pittordis, head of marine trade and energy and partner at City law firm Hill Dickinson, said: “There has to be some forceful claims handling.” She told a Hill Dickinson […]

Govt urged to change laws on holiday sickness claims

ABTA is calling on agents and operators to back their fight to stop a sharp rise in sickness claims by holidaymakers. It wants members to share their own experiences and provide evidence of the problem, which they say has escalated in recent years. ABTA believes the rise in claims coincided with changes in the law […]

Holiday Villa Scam

Holidaymakers are being tricked out of thousands of pounds in a cruel villa scam that has led to arrests in Spain. A Money Mail investigation has uncovered dozens of suspected fraud victims sold ‘bargain’ holidays in the Canary and Balearic Islands that didn’t exist. Families are being lured in by apparently genuine websites that appear […]

Abta fraud risk warning

The risks of booking with fraudulent travel companies is highlighted today in a warning issued by Abta. The alert as the peak booking period gets underway follows an increase in fake websites, online scams and non-compliant travel companies that have no financial protection in place. With a third of summer holidays typically booked during January […]

IHG warns of possible data breach

Intercontinental Hotels Group has raised fears of a possible payment card breach at some US hotels. IHG confirmed to Cybersecurity authority website KrebsOnSecurity that an investigation is underway, and it had instructed an external security firm to probe the matter after a pattern of fraud was detected on some customers’ cards. In a statement, the […]

GDS security hopelessly insecure

Security on GDS technology and communication is “hopelessly insecure” and leaves travellers and travel firms open to cybercrime, new research has found. Delegates at a convention of computer hackers in Germany heard a report from security firm SR Labs that claimed flaws allowed criminals to harvest personal information, steal flights or earn millions in air […]

Fraud culture thriving with travel illness claims

UK consumers are being accosted at home and abroad but almost half are happy to make fraudulent illness claims against tour operators, according to new research from insurance and risk law firm BLM. The travel industry has been hit by a dramatic rise in gastric illness compensation claims, with rogue claims management companies (CMCs) urging […]