Author Archives: admin

A music teacher who tried to get on a flight to Egypt from Heathrow with a bogus Covid-19 test certificate has been warned he could face jail. Philip Cunningham, 33, was stopped at the London airport on May 4 after … Continue reading

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Fake Covid vaccine and test certificate market is growing

More than 1,200 vendors operating in the UK and worldwide, offering false documents for as little as £25. A hidden pandemic market advertising fake vaccine and test certificates for as little as £25 has grown exponentially, with more than 1,200 … Continue reading

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Marriott files lawsuit against scammers

Marriott International filed a federal lawsuit on Tuesday in Virginia against the “unknown perpetrators” (John Does) behind a spate of robocalls using the chain’s name. The suit claims the perpetrators are using Marriott’s brand for their own commercial gain in … Continue reading

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Action Fraud and Abta urge consumers to beware of scams

Action Fraud and Abta are warning the public to “remain vigilant” about holiday scams, as bookings surge in the wake of news about the roadmap out of lockdown. The bodies are reminding the public to “think twice” before handing over … Continue reading

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Personal data exposed by booking software glitch

Customers of Hotels.com, Booking.com, Expedia and other major booking sites have reportedly had their personal data exposed. Security experts at Website Planet outlined in a report how data from millions of hotel guests globally was exposed via third-party service Prestige … Continue reading

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Agents report spate of fraudulent booking enquiries

Agents fear fraudsters are targeting the trade after a raft of bookings and enquiries for high-value, lastminute holidays in recent weeks. Independent agents, particularly in the northwest of England, have reported suspicious enquiries for flights to Turkey and Dubai and … Continue reading

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Warning over COVID-19 flight cancellation claims

Holidaymakers are being warned about a rise in flight cancellation compensation scams following the COVID-19 crisis. Claims management firms that once targeted PPI (Payment Protection Insurance) mis-selling have turned their sights on flight delays and cancellations. They purport to offer … Continue reading

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Loveholidays warns of fake callers posing as its staff

Online travel agency Loveholidays is warning customers that fraudulent callers are posing as Loveholidays staff. A message on its Facebook page says: “We have been informed that fake callers posing as loveholidays representatives have been targeting our customers and asking … Continue reading

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Fraud warning over Hajj pilgrimage trips

As many as 25,000 British Muslims planning to book trips to Mecca for Hajj in July are being urged to check that their travel company is Atol protected. The lesser pilgrimage of Umrah was suspended in Saudi Arabia due to … Continue reading

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Report coronavirus related cybercrime

Travel companies are being urged to report coronavirus related cyberattacks to travel anti-fraud group Profit. The plea comes as Profit joins the police task squad tackling coronavirus related fraud and cybercrime. The Fraud Advisory Panel Covid-19 Task Force, which includes … Continue reading

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Court action for gents who ripped off Muslim pilgrims

A Leicester travel agent that fraudulently sold pilgrimage trips to Mecca has been ordered to pay over £100,000 in legal costs and compensation to its victims. Al Shafqat Hajj Ltd illegally used stationery containing the symbols of both the Air … Continue reading

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Cathay Pacific fined over ‘serious’ cyber security breach

Cathay Pacific has been hit with a £500,000 fine for failing to protect the security of its customers’ personal data. The penalty was imposed by the Information Commissioner’s Office (ICO) after the personal details of more than 9.5 million customers … Continue reading

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Police hunt travel agent

An online travel agent is being sought by police after allegedly duping customers out of £125,000 and ruining dozens of holidays. Hayley King, 34, is accused of taking money from victims who were told her firm Around The World Travel … Continue reading

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Pilgrims lose thousands on cancelled Mecca trips

Worshippers fear they will lose thousands of pounds after their Hajj pilgrimages to Mecca were cancelled. Pilgrims, who each bought packages through travel agent Taha Travel, in Small Heath, Birmingham, said refunds were not received and the shop was closed. … Continue reading

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Europol cracks down on airline CNP fraud

In an international operation that took place at 200 airports across the world, crime agency Europol has arrested 79 individuals suspected of using stolen credit card data for the online purchase of flight tickets. Airline companies are among the most … Continue reading

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Jet2holidays wins landmark fake sickness claims appeal

Jet2holidays has won a “landmark” court appeal which allows it to issue contempt of court proceedings against holidaymakers who withdrew dubious claims of being sick while on holiday. The Court of Appeal ruled in favour of the tour operator, which … Continue reading

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Reduce use of computer passwords

Anti-fraud group Profit is urging travel firms to reduce their reliance on computer passwords in its latest Counter Fraud Campaign 2019 email. It suggests businesses should only use passwords except where necessary, such as for access to the company Wi-Fi, … Continue reading

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Travel agent jailed for 21 months for fraud

A travel agent who cheated customers out of thousands of pounds for flights he did not book has been jailed for 21 months. Chetan Pal Panesar, who ran E-tickets Worldwide Limited, in Handsworth, Birmingham, tricked 18 people out of £32,000. … Continue reading

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Fifteen travel firm hacking cases reported

Travel firms have been told to be on their guard against hacking after at least 15 high-profile cases in the industry this year. The warning is part of an email campaign by Prevention of Fraud in Travel (Profit) and the … Continue reading

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JetBlue employee scammed the airline out of $785k

Former JetBlue gate agent Tiffany Jenkins, 31, pleaded guilty in a Boston federal court Friday to three counts of wire fraud after upgrading the plane tickets of friends, family and acquaintances over the course of roughly 15 months. The scam, … Continue reading

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