Category: Latest Fraud News

Easyjet Facebook Scam

EasyJet is warning Facebook users not to be taken in by a “free flights” scam that has gone viral on the social media platform. The scam claims to offer two free tickets to everyone that participates in an online survey, in celebration of the airline’s 22nd anniversary. When users click on the link, they are […]

Sickness claim against Thomas Cook ruled not credible

A Thomas Cook customer who claimed she fell ill while on holiday has had her case thrown out for being “neither plausible nor credible”. A judge at Worcester country court told ruled the claim from 27-year-old Marissa McLean of Redditch was “fundamentally dishonest”. The healthcare assistant alleged she had fallen ill after eating undercooked chicken […]

Flexible Autos reassures agents after car hire probe

Flexible Autos has rushed to reassure agents after a Daily Mail probe into car hire transparency in Spain found companies quoting inflated prices or adding charges. The report, which was published yesterday, centered on an undercover investigation by the newspaper into how a number of car hire firms reportedly put extra charges on to holidaymakers’ […]

Lowcost administrators given another year to investigate

Lowcosttravelgroup’s administrators have been given another year to carry out enquiries, as they continue to investigate whether legal action should be taken against any parties involved with the travel group. Smith & Williamson’s creditors report confirmed in March that “sufficient cause” had been found for a detailed investigation into Lowcosttravelgroup’s eventual collapse on July 15 […]

Customer fined over false sickness claim

A holidaymaker who claimed she’d suffered food poisoning on a holiday with Thomas Cook has had her claim thrown out by a judge after her Facebook pictures showed her on boat trips and drinking alcohol by the hotel pool. Marissa McLean, from Redditch, Worcestershire, said she’d been taken ill after eating ‘under-cooked chicken’ at the […]

Win for Thomas Cook against implausible sickness claim

Thomas Cook has successfully defended a holiday sickness claim which a judge branded “fundamentally dishonest”. A spokesman for the operator said the win was a “significant case which sends a clear message to claimants”. He added: “We will not pay claims which we believe to be dishonest, and we will take further action where necessary.” […]

Sickness claims ‘a serious threat’ to UK business

European hoteliers are raising prices and threatening to withdraw from the UK market in response to the explosion in overseas holiday sickness claims by British holidaymakers. Andy Cooper, head of regulation, compliance and resilience at the UK’s number-three tour operator Jet2Holidays, said: “This is a serious threat.” Cooper told the Abta Travel Matters conference in […]

Tui sees 1,800 holiday sickness cases against it dropped

Tui UK & Ireland claims one law firm has dropped 1,800 holiday sickness cases against it and has revealed customers who submitted false or exaggerated against hoteliers in Majorca in the past year can now “expect criminal action to be taken. The company also had a “very positive” meeting with the Spanish police “to discuss […]

Tui & Spanish police crack down on bogus sickness claims

Tui is working with Spanish police to help with efforts to crack down on bogus illness claims by holidaymakers prompted by claims management companies in resorts. The Thomson and First Choice parent company met with the financial crimes division of the Spanish National Police last week to discuss the issues and the actions that are […]

Cybercrime is rife and travel is full of bad practices

The Travel weekly and Travolution Cyber Security Summit was hosted by Natwest and sponsored by Worldpay, Syntec/Cardeasy and law firm Hill Dickinson Cybercrime is rife in travel and the sector is subject to “a lot of bad practices”, according to the head of the travel industry’s fraud-prevention body. Barry Gooch, chairman of Prevention of Fraud […]