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A Lancashire couple posed for holiday snaps with a parrot, despite claiming to Jet2holidays that they were suffering with a gastric illness at the time. The pair have been convicted of conspiracy to commit fraud and ordered to pay Jet2holidays … Continue reading

A family of fraudsters who faked sickness while on holiday, including feigning their children’s illness, have been convicted of contempt of court. Michael Jameson, 43, Claire Weir, 35, Jane Weir, 38, and Janet Weir, 63, of Liverpool made fraudulent sickness … Continue reading

Eurostar customers’ login passwords have been re-set after it detected attempts to break into an unspecified number of accounts. The high speed Channel Tunnel rail service said it had notified those whose accounts had been targeted. Other passengers will be … Continue reading

Three men behind a travel firm have been prosecuted for a multi-million pound fraud where they falsely claimed to be licensed to sell package trips to Mecca for the Hajj pilgrimage. Leicester-based Al Shafqat Hajj fraudulently used stationary containing the … Continue reading

International Airlines Group (ICAG.L) said an investigation into the theft of customers’ data at its British Airways unit showed hackers may have stolen the personal information of a further 185,000 customers. British Airways apologised in September after the credit card … Continue reading

The personal data of up to 9.4 million Cathay Pacific passengers has been accessed in the latest security breach to hit the aviation industry. The Hong Kong-based carrier revealed that “unauthorised access” had been obtained to some of its i … Continue reading

More than a million viewers are expected to watch BBC1’s Claimed and Shamed probe into travel insurance fraud today. CEGA Special Investigations will feature in series ten of the show at 11am on Thursday. Head of technical claims Simon Cook, … Continue reading

The UK ambassador to Spain has praised the UK travel industry for co-operating to help stamp out bogus gastric illness complaints by British holidaymakers. The issue tarnished the reputation of British tourists to the country, Simon Manley told the Abta … Continue reading

Bristol Airport has blamed a ‘speculative’ cyber attack for the failure of its flight display screens over two days. Although the airport said there was no disruption to flights, some passengers complained on social media of baggage delays and lack … Continue reading

Coordinated police raids in Germany and Sweden have resulted in the arrest of two individuals suspected of running a cyber fraud gang that used stolen payment card data to book hundreds of airline and train tickets to help smuggle people … Continue reading

Abta predicts the government ban on cold calls will reduce the number of fraudulent holiday sickness claims made against tour operators. The new measures prohibiting nuisance calls came into force over the weekend. People will now be given the choice … Continue reading

A cyber security firm claims to have discovered a malicious script injected into the British Airways website, which could be the cause of the data hack that affected 380,000 customer transactions. BA said it was unable to comment on a … Continue reading

Ben Dickinson, cyber security consultant for technology giant ABB, said the pace of change in the way people work and increasingly sophisticated methods of hacking were a recipe for potential trouble. While some companies are on top of the need … Continue reading

A couple produced and sold hundreds of fake bus and train passes in a £50,000 fraud, a court heard. But the racket was rumbled by railway officials as the passes were too wide for new ticket machines at stations. Police … Continue reading

British Airways’s boss has apologised for what he says was a sophisticated breach of the firm’s security systems, and has promised compensation. Alex Cruz told the BBC that hackers carried out a “sophisticated, malicious criminal attack” on its website. The … Continue reading

Callous con artists are targeting people who have already been a victim of timeshare fraud to steal more of their cash, it was claimed today. Victims of ‘timeshare recovery fraud’ across Britain reported losing a total of more than £7million … Continue reading

Thousands of Air Canada passengers’ personal details are suspected to have been accessed in a data breach of the airline’s mobile app. Users who had entered their passport details have been warned that they may have had data stolen. The … Continue reading

A fresh warning has been issued to solicitors over false holiday sickness claims. Law firm regulator the Solicitors Regulation Authority (SRA) has reminded them of their responsibilities when handling holiday illness claims. The SRA currently has 18 cases under investigation … Continue reading

Plans to raise the maximum value of personal injury claims such as holiday sickness in the small claims court have been delayed for a year. The government’s change of stance means that rules that were scheduled to come into effect … Continue reading

Holidaymakers are being urged to be wary of approaches from individuals or companies encouraging them to submit exaggerated or false holiday sickness claims. ABTA issued a warning after research found that 70% of Brits don’t realise that making a false … Continue reading