Keeping Fraud at Bay Requires a Joint Effort
Fraudsters are drawn to airlines like a moth to a flame, but they aren’t the ones who get burned.
Air ticket sales are a “prime target” for fraud, said Jose Hernandez, fraud manager at Orbitz Worldwide. “With consumer goods, you can call up UPS and say, ‘Hey, send it back. You can’t do that with flights.”
Hernandez and other panellists at the Airlines Reporting Corp.’s recent TravelConnect conference urged travel agencies and airlines to share information and identify trends.