Tui illness claims increase 1,400%

Tui has seen an “enormous” 1,400% rise in holiday sickness claims from UK customers in the past two years, and is blacklisting those it believes to have committed fraud.

The revelations come as the UK’s largest operator backs Travel Weekly’s Fight Fake Claims campaign, launched today, which seeks to combat the rise in fraudulent gastric illness claims.

Nick Longman, UK managing director for Tui, which owns Thomson and all-inclusive brand First Choice, said: “This is clearly a massive issue for us – it’s a massive issue for the industry. We have seen an enormous 1,400% increase [in claims] in the past two years.

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