Travel agents are being told how they can challenge fraudulent chargebacks by customers. A recent study by fraud management and chargeback protection services specialist ClearSale in February suggested that as much as 86% of chargebacks are potentially fraudulent. Chargebacks are when a transaction is reversed and the bank takes money paid to the retailer and […]
Month: September 2019
Fraudsters target Thomas Cook customers
Thomas Cook customers are being targeted by fraudsters claiming to offer refunds. The government’s Insolvency Service and Abta are warning customers not to hand over any bank details to anyone claiming they work for the collapsed travel giant or a bank. A number of customers people say they have received phone calls and messages from […]
Travel agent scam allegations investigated by BBC
A BBC investigation into an alleged scam by a London-based travel agent will be aired tonight. Inside Out South on BBC One is due to be shown at 7:30pm this evening and then on iPlayer. It comes after complaints from holidaymakers who believe they have been scammed by a Hayley King’s London-based Around the World […]