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Hoteliers vow action against fraudulent claims

The consumer group Which? has criticised some of Britain’s biggest banks for failing to invest in security systems that would better protect their customers from fraudsters. Against a backdrop of booming bank fraud, Which? tested the UK’s 11 biggest banks and building societies and found that the security at five of them was still not […]

Banks’ online security is failing customers

The consumer group Which? has criticised some of Britain’s biggest banks for failing to invest in security systems that would better protect their customers from fraudsters. Against a backdrop of booming bank fraud, Which? tested the UK’s 11 biggest banks and building societies and found that the security at five of them was still not […]

Police detain nearly 200 suspects at airports around globe

One hundred and ninety-three suspects have been detained over a five-day period at airports around the globe as part of a crackdown on fraudulently purchased airline tickets. The suspects booked flights using stolen, compromised or fake credit card details, allowing them to travel anonymously, according to a statement released by the Europol policing agency on […]

Homeworker found guilty of defrauding Advantage

A homeworker who defrauded Advantage Travel Partnership of tens of thousands of pounds has been handed a suspended jail sentence. Rita Hunter, who ran Hunters Travel in Liverpool, was ordered to pay back £33,000 to the consortium. Hunter admitted using former customers’ credit and debit cards to pay for new bookings through the consortium, while […]

UK banks urged to protect customers from fraudsters

British banks must do more to protect customers from transferring money to scam artists, says a new “super-complaint” to the UK’s payments watchdog. Which?, the consumer group behind the complaint, said banks had to take responsibility if customers sent money to schemes that turned out to be fraudulent. As an example, it said it had […]

Fraud soars by 53% in a year

Official industry data shows that a total of 1,007,094 cases of financial fraud – involving online and phone banking, debit and credit cards, and cheques – occurred between 1 January and 30 June this year. That compares with the 660,308 cases reported during the same six-month period in 2015. This means that an incident is […]

Data breach at chain hotels

Independent hotel firm HEI Hotels, which operates hotels for the nation’s biggest brands such as Marriott, Starwood and Hyatt, says it has been hit by a data breach. The company says malware was discovered on point of sale systems linked to 20 hotels in 10 states. The hack was discovered in June and dates back […]

£12m lost to holiday-home scams

Holidaymakers heading off to a sunny poolside villa are being urged to check that the property exists as UK travel companies are accused of not doing enough to prevent online holiday-home fraud. Despite companies knowing about the problem for years, people are still losing precious breaks and millions of pounds after falling victim to scammers. […]

Scams con artists will use to steal your passport

The Foreign & Commonwealth Office has revealed some of the most common ways British tourists have had their passports nicked while on holiday. With more than 21,000 passports stolen or lost last year, the FCO has launched a social media campaign – called #PassportAware – to encourage Britons to prevent their travel documents from falling […]