Fraud Prevention News

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A Spanish lawyer representing hotels on the receiving end of multiple sickness claims by UK holidaymakers has hailed the campaign to cut bogus claims but says hoteliers in Spain remain wary. Marie Rogers of Madrid-based law firm Rogers & Co … Continue reading

Barclays has issued a warning to holidaymakers not to be taken in by scams when buying villa holidays. It says 37% of villa scams, reported by its customers, result in losses of between £1,000 and £5,000. Its research, which also … Continue reading

Nearly 75% of agents believe it is unlikely their businesses will fall victim to a cyberattack. More than half of the 62 agents polled by Tipto said they were prepared to deal with such an attack. The poll found 74% … Continue reading

A Tui customer has been ordered to pay nearly £20,000 to the operator after being found guilty of fundamental dishonesty for claiming to be ill while on holiday. Justin Miller, of Penarth in Wales went to Cape Verde with his … Continue reading

A Scottish agency which had its online identity hijacked has warned of fraudsters targeting the sector as more than 70 bogus websites imitated travel companies in the past year. The Travel Bar, in Blairgowrie, started to receive calls from consumers … Continue reading

A Lancashire couple posed for holiday snaps with a parrot, despite claiming to Jet2holidays that they were suffering with a gastric illness at the time. The pair have been convicted of conspiracy to commit fraud and ordered to pay Jet2holidays … Continue reading

A Perthshire business has issued a warning to holidaymakers after an apparent fraudulent site was create with an identical name in their mind. An investigation has been launched after some residents were duped into utilizing a fraudulent holiday company, calling … Continue reading

Six criminals within six months have been prevented from “consortia-hopping” thanks to the trade’s first industry-wide fraud intelligence database. The Fraud Intelligence Network (Fin) is a database of more than 1,000 criminals. After a soft launch in June, it officially … Continue reading

We saw a small but significant step forward in the industry’s fight against fraud this week with the formal establishment of the trade’s first Fraud Intelligence Network (Fin) and its database of more than 1,000 criminals. The network aims to … Continue reading

A family of fraudsters who faked sickness while on holiday, including feigning their children’s illness, have been convicted of contempt of court. Michael Jameson, 43, Claire Weir, 35, Jane Weir, 38, and Janet Weir, 63, of Liverpool made fraudulent sickness … Continue reading

Travel companies need to “significantly” increase spend on up-to-date technology and “do the basics” to protect themselves from cyberattacks. This could mean investing 1%-5% of operating revenue on technology, according to experts from Cribb Cyber Security. The current average for … Continue reading

A travel agent has been jailed amid claims he tried up to cover up a £380,000 fraud involving his crashed Birmingham firm. Most of the cash was owed to a single creditor of Sunil Kumar Ralhan’s company, Travelogue Ltd. The … Continue reading

Travel agent Rita Hunter has been remanded in custody after appearing in court on nine fraud charges. The former homeworker appeared at Liverpool Magistrates Court on Wednesday after being arrested by police on Tuesday. Hunter is accused of booking holidays … Continue reading

Travel industry staff are the “weakest link” in the fight against cybercrime, a security expert has warned. Cyber consultant Bruce Wynn said cybercrime attacks risked bringing down entire businesses. He was speaking at the launch of anti-fraud group Profit’s Secure … Continue reading

More than a million viewers are expected to watch BBC1’s Claimed and Shamed probe into travel insurance fraud today. CEGA Special Investigations will feature in series ten of the show at 11am on Thursday. Head of technical claims Simon Cook, … Continue reading

The UK ambassador to Spain has praised the UK travel industry for co-operating to help stamp out bogus gastric illness complaints by British holidaymakers. The issue tarnished the reputation of British tourists to the country, Simon Manley told the Abta … Continue reading

Former Tui senior manager Karen Doyle has pleaded guilty to fraud after stealing more than £63,000 worth of gift vouchers over seven years while at the travel giant. Doyle, who was Marella Cruises general manager of supplier management and ancillary … Continue reading

A new industry-wide campaign aims to combat the growing menace of cybercrime against travel companies. Secure Our Systems, spearheaded by Prevention of Fraud in Travel (Profit), will be the first campaign of its kind in the trade. It comes just … Continue reading

Bristol Airport has blamed a ‘speculative’ cyber attack for the failure of its flight display screens over two days. Although the airport said there was no disruption to flights, some passengers complained on social media of baggage delays and lack … Continue reading

Coordinated police raids in Germany and Sweden have resulted in the arrest of two individuals suspected of running a cyber fraud gang that used stolen payment card data to book hundreds of airline and train tickets to help smuggle people … Continue reading