Latest Fraud News

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Latest Fraud News


British Airways faces a fine of more than £183 million following the theft of customer data from its website last year. The airline revealed today that it had received a penalty notice from the UK Information Commissioner’s Office (ICO) and … Continue reading

Fraud prevention agencies have combined forces to study the extent of the issue in the travel industry and are asking the trade to help with research. Prevention of Fraud in Travel (PROFiT), Fraud Intelligence Network (FIN), City of London Police … Continue reading

Travel companies are being urged to take part in the industry’s biggest fraud survey and data analysis. The study aims to analyse information from more than 1,000 UK and Irish travel companies to produce new guidance for the trade – … Continue reading

The industry fight against fake holiday-sickness claims and high-profile cases of fraud had a “chilling effect” on false claims, but the view of courts could be “swinging back the other way”, according to an industry barrister. Sarah Prager of 1 … Continue reading

Former OTA director Johnny Pollard has been charged on 22 counts of fraud. Greater Manchester Police confirmed Pollard had been charged for fraud by false representation and is due to appear before Manchester and Salford Magistrates’ Court on June 20. … Continue reading

As many as 25,000 British Muslims will be booking trips to Mecca over the coming months to perform the pilgrimage known as the Hajj. And police have warned of the major threat of fraud. Some people could arrive in Saudi … Continue reading

Agents at the Advantage conference have been warned to beef up their cybersecurity to help reduce the risk of their website being cloned or customers’ data being stolen. Alejandro Fernandez-Cernuda Diaz, director of communications at the Global Cyber Alliance talked … Continue reading

Agents are being urged to report fake travel offers on the internet in a bid to crack down on fraudsters. The latest Facebook scam doing the rounds targets TUI, offering users the chance to win a holiday to the Maldives. … Continue reading

A webinar on cyber security in call centres is to be held this month to help travel firms protect themselves from criminals. The industry’s anti-fraud group, Prevention of Fraud in Travel (Profit), is inviting anyone in the trade to join … Continue reading

Carnival Cruise Line’s sales chief hopes to raise awareness about a travel industry fraudster after a man started applying for jobs using his identity. Luke Smith was shocked to learn this week that a man calling himself “Hugh Harben” was … Continue reading

More than 5,000 cases of holiday and travel booking fraud were reported last year with total losses of £7 million. The average amount lost was £1,380 per person, with more than half (53%) of the crimes reported related to the … Continue reading

Around two-thirds of hotel websites carelessly leak some guest personal data to third-party companies which could also leave them susceptible to scammers, according to a new report. Cyber security firm Symantec found that booking confirmation emails sent to guests frequently … Continue reading

A Thomas Cook agent created fake refunds to steal thousands of pounds and book herself a luxury holiday, say reports. According to The Argus newspaper, Holly Cull “racked up huge debt problems” while living in Lewes, East Sussex, so she … Continue reading

Asad Malik used fake reviews and stole pictures of secure car parking to trick customers. The boss of an airport parking firm has been jailed for more than a year after it was discovered he used false reviews and photos … Continue reading

Holly Cull worked for Thomas Cook in Worthing and stole thousands of pounds. The 30-year-old had racked up huge debt problems when she was living in Lewes. Cull created false customer refunds, then paid for a £3,000 holiday. Hove Crown … Continue reading

The Civil Aviation Authority is urging British Muslims to use licensed travel agents to book pilgrimages to Hajj following a rise in the sale of illegal or fake packages. It is urging the 25,000-plus British Muslims who will make the … Continue reading

There was a 19% rise in fraud attacks on land travel and accommodation last year, says a new report. The Fraud Attack Index 2019, by fraud prevention experts Forter, says moves by hoteliers and transport companies to improve the customer … Continue reading

A fraudster who cheated a succession of employers, including three Midlands hotels, out of more than £14,000 will have to pay back just £1,000. James Leete, 28, was jailed for 21 months last November after he admitted eight offences of … Continue reading

The number of British holidaymakers pursuing fake illness claims against overseas hotels has fallen following a string of convictions for fraud. Ministry of Justice figures suggest there was a 19 per cent reduction in the number of personal injury claims … Continue reading

A travel agent has been jailed for eight years after using his agency as a “drugs operation base”. Neil Wheatley, 46, of Tuscan Drive, Lordswood, was a director at First & Business Class Travel in Rochester, Kent. He also hid … Continue reading