Latest Fraud News

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Latest Fraud News


Fraud attack rates against airlines have risen dramatically over the last year while attacks on the hotel sector have fallen. According to the latest Fraud Attack Index from e-commerce fraud prevention specialists, Forter, attack rates on airlines have jumped 61%. … Continue reading

Travel companies are being warned to harden their websites to protect their branding and images from theft. In the 13th part of an email campaign by Prevention of Fraud in Travel (Profit) and the Fraud Intelligence Network (Fin) with the … Continue reading

Travel agents are being told how they can challenge fraudulent chargebacks by customers. A recent study by fraud management and chargeback protection services specialist ClearSale in February suggested that as much as 86% of chargebacks are potentially fraudulent. Chargebacks are … Continue reading

Thomas Cook customers are being targeted by fraudsters claiming to offer refunds. The government’s Insolvency Service and Abta are warning customers not to hand over any bank details to anyone claiming they work for the collapsed travel giant or a … Continue reading

A BBC investigation into an alleged scam by a London-based travel agent will be aired tonight. Inside Out South on BBC One is due to be shown at 7:30pm this evening and then on iPlayer. It comes after complaints from … Continue reading

Travel firms have been warned it is vital to report every fraud to police as individual cases could be part of larger organised crimes affecting the trade. In the seventh part of an email campaign by Prevention of Fraud in … Continue reading

A bogus email from a UK airport attempted to defraud thousands of people, it has emerged. The scam used a fake address, but the messages were prevented from ever reaching their intended recipients. It was one of a range … Continue reading

All travel businesses are vulnerable to fraud committed by their own staff and need to take steps to prevent it, the counter fraud campaign 2019 has warned. Employee fraud has come under the spotlight this week in part three of … Continue reading

Checking and knowing the companies you work with means your own firm is less exposed to potential fraud risks, according to the latest instalment of the Counter Fraud Campaign 2019. The email campaign, which includes free tips on fraud awareness … Continue reading

Amadeus has warned new EU anti-fraud rules risk “massive loss of business” for online retailers despite the UK regulator’s decision to delay enforcement. An EU requirement for Strong Customer Authentication (SCA) on e-commerce payments over £30 means card issuers could … Continue reading

Car hire specialist Flexible Autos has reassured its agent partners that all reservations are unaffected after it fell victim to a cyberattack. The trade-only supplier said its technology was compromised on Sunday (July 7) by a “malicious attack” and that … Continue reading

Hotel giant Marriott International is to be fined £99m following a massive data breach which came to light last year. The Information Commissioner’s Office (ICO) said the personal information of 339 million customers was compromised and today issued a notice … Continue reading

British Airways faces a fine of more than £183 million following the theft of customer data from its website last year. The airline revealed today that it had received a penalty notice from the UK Information Commissioner’s Office (ICO) and … Continue reading

Fraud prevention agencies have combined forces to study the extent of the issue in the travel industry and are asking the trade to help with research. Prevention of Fraud in Travel (PROFiT), Fraud Intelligence Network (FIN), City of London Police … Continue reading

Travel companies are being urged to take part in the industry’s biggest fraud survey and data analysis. The study aims to analyse information from more than 1,000 UK and Irish travel companies to produce new guidance for the trade – … Continue reading

The industry fight against fake holiday-sickness claims and high-profile cases of fraud had a “chilling effect” on false claims, but the view of courts could be “swinging back the other way”, according to an industry barrister. Sarah Prager of 1 … Continue reading

Former OTA director Johnny Pollard has been charged on 22 counts of fraud. Greater Manchester Police confirmed Pollard had been charged for fraud by false representation and is due to appear before Manchester and Salford Magistrates’ Court on June 20. … Continue reading

As many as 25,000 British Muslims will be booking trips to Mecca over the coming months to perform the pilgrimage known as the Hajj. And police have warned of the major threat of fraud. Some people could arrive in Saudi … Continue reading

Agents at the Advantage conference have been warned to beef up their cybersecurity to help reduce the risk of their website being cloned or customers’ data being stolen. Alejandro Fernandez-Cernuda Diaz, director of communications at the Global Cyber Alliance talked … Continue reading

Agents are being urged to report fake travel offers on the internet in a bid to crack down on fraudsters. The latest Facebook scam doing the rounds targets TUI, offering users the chance to win a holiday to the Maldives. … Continue reading